Project

Online Booking System

Tecnova developed an online booking system connected to on-site equipment, making access to parking facilities easier with a QR code sent by text message and email.

2026
Custom web development

See the brief All projects for Pema Stationnement

Overview

THE BRIEF.

We developed a complete online booking system for PEMA stationnement, allowing users to reserve a spot in one of the six parking facilities of Groupe Petra in Montreal. This system is directly connected to the Process company’s smart kiosks and gates, ensuring seamless access via a QR code received by text message and email.

Context

In 2026, Pema Stationnement offered spaces in six parking facilities from Groupe Petra in Montreal. Before the project, the organization had to deal with the reality of operations spread across multiple sites and with consistent access needs from one parking facility to another. The booking and entry experience had to follow users’ journey, from selecting the parking facility to passing through the gates. The challenge was to support a simple and consistent experience for customers.

The challenge

The mandate was to set up an online booking system capable of managing multiple parking facilities and integrating with on-site access control. The solution had to avoid unnecessary steps and reduce friction at entry, while remaining reliable for different sites. It also had to provide a clear way to transmit access authorization to users. Finally, access had to be seamless at kiosks and gates, without complicating the process.

The solution

Tecnova designed and custom-built a complete online booking system for Pema Stationnement, covering the six parking facilities of Groupe Petra in Montreal. The system was connected directly to the company’s Process smart kiosks and gates to ensure continuity between booking and on-site access. Once the reservation was made, the user received a QR code by text message and email. This QR code served as the access key, making entry points easier to pass through. The entire solution was delivered to support a clear journey, from booking to arrival at the parking facility.